F.A.Q.

WHEN WILL YOU SHIP MY ITEMS?

All items are subject to a handling period before they are dispatched. 99% of orders leave the warehouse within 3-10 business days from payment completion. We will notify you by email when your items have been shipped.

Free or customized items may take 5 to 20 business days.

WHEN WILL I RECEIVE MY ITEM(S)?

Normally you should receive the items within 2-4 weeks.

Custom-made items may take 3-5 weeks.

Currently we deliver items to US and Canada ONLY.

Please contact us for bulk order pricing (Quantity 10 & Up).

WHERE ARE MY ITEMS COMING FROM?

Our fulfilment houses are located in Canada and US. However, some of our specialty items are fulfilled from other countries.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will normally be sent in separate packages, even if you’ve specified combined shipping. Please keep this in mind when receiving deliveries.

If you have any questions, please contact us using the form on the CONTACT US page.

WHAT IF I NEED TO RETURN AN ITEM? 

Although we are bummed we couldn’t find the right item for you, we really want to make you a satisfied customer! You can return most items, however, customized items may not be returned.

*Please note that shipping charges are non-refundable.

IS MY PERSONAL INFORMATION OR TRANSACTION SECURE?

We adhere to highest industry standard in order to protect your personal information with the best security solutions.

Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the Internet for processing payments safely.

Your credit card information is only available to Paypal in order to complete the requested transaction and is not subsequently stored.

I LOVE YOUR STUFF, BUT I’M TOO CHEAP TO BUY ANYTHING. HOW DO I SNAG A FREE ONE? 

Like Us on Facebook and Follow Us on Instagram. We’ve been known to give out free swags from time to time, wink wink ; )